Report a Problem with an eResource

Report an eResource problem with the form on this page

eResources are UCSB-provided electronic resources that can include research databases, ebooks, online journals, streaming audio/video, or other online resources.

Please note that remote access to licensed resources is restricted to current faculty, students, and staff.
Please give us as much information as you can about the problem. The more detail we have in advance, the easier it will be for us to diagnose your problem.
For more information about permitted use of licensed eResources, see our Electronic Resources Use Policy.
If you have questions about how to use our electronic resources to find information, please Ask a Librarian.

Report an eResource problem using the form below.

About the eResource

Electronic resources can have problems for a variety of reasons.

Please provide us with the name of the ebook, article, journal, online resource, or web page.
It is also helpful if you tell us how you got there in the More Detail/Explanation field below. (e.g.: Google, UCSB Library Search, A-Z List, a bookmark, DOI, etc.)
If you have screenshots, please upload them when you submit the form.

What eResource are you trying to access? (title of the database, ebook, e-journal, etc.) *

Please provide the URL of the eResource that you were trying to access. *

Where are you accessing this eResource? *

On Campus

Off Campus

Which error most closely matches the problem with your eResource? *

More Detail/Explanation *

Click to choose files or Drag them here.

About You

Name

UCSB Email *

What is your affiliation with the University of California, Santa Barbara? *

Would you like a response from the library about this problem? *

Yes, I need support.

No, I just wanted to report the problem.

Fields marked with * are required.